Legal

Privacy Policy

We take your privacy as seriously as we take your brand. Here is how we handle the information you share with us.

Last updated · July 2026

Who we are

Bella Rose Creative Ltd is a UK-registered limited company (Company number 17217249). For any privacy-related questions, contact us at liisa@bellarosecreative.co.uk.

What we collect

We collect the following personal information when you enquire about or work with us:

  • Name, email address and phone number.
  • Business name, website and project details.
  • Technical and usage data collected through your use of our website.

How we use your information

We use your personal data to:

  • Respond to your enquiries.
  • Deliver the services you have agreed to.
  • Send invoices and process payments.
  • Improve our website and client experience.
  • Send marketing communications — only where you have given consent.

Legal basis

We process your data under one or more of the following legal bases: performance of a contract, legitimate interests, your consent, or compliance with a legal obligation.

Third parties

We do not sell your personal data. We do share limited data with trusted third-party service providers where necessary to run our business, including Google Workspace, Xero, our website hosting platform and Revolut Business. All providers are carefully chosen and GDPR-compliant.

Data retention

We retain personal data for up to 6 years in line with UK tax law, after which it is securely deleted or anonymised.

International operations

We operate across the UK, UAE and Southeast Asia with appropriate GDPR safeguards in place to protect your data.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Request data portability.
  • Withdraw consent at any time.

To exercise your rights, contact us at liisa@bellarosecreative.co.uk. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The “last updated” date above will always reflect the most recent revision.